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2020 Toyota Highlander

2020 Toyota Highlander

SUV
FWD
Regular Gasoline
Horsepower
MPG Combined
24 mpg
MSRP
Torque
Reliability Score
84/ 100Excellent
Based on 315 NHTSA complaints

Should You Buy a 2020 Toyota Highlander?

The 2020 Toyota Highlander is a versatile SUV that combines performance with family-friendly features. With a robust 3.5L V6 engine producing 295 horsepower and 263 lb-ft of torque, it offers a smooth driving experience, especially with its 8-speed shiftable automatic transmission. The all-wheel-drive system enhances its capability in various weather conditions, making it a reliable choice for families. With an MSRP of $38,400, it provides a solid balance of value and features, including seating for up to 8 passengers and a respectable combined fuel economy of 23 MPG.

However, potential buyers should be aware of some concerns reflected in the NHTSA complaint data. The Highlander has reported 315 total complaints, with 19 related to crash incidents and 21 injuries, primarily linked to issues in the powertrain and electrical systems, particularly within the first 20,000 miles. Despite these concerns, the Highlander maintains a reliability score of 83.8/100, indicating a generally dependable vehicle for everyday use.

Ideal For

The 2020 Toyota Highlander is best suited for families seeking a spacious, reliable SUV that can handle daily commutes and weekend adventures alike.

Strengths

  • +Spacious interior with seating for 8
  • +Strong V6 engine performance
  • +All-wheel drive capability for enhanced traction
  • +Good fuel economy for its class at 23 MPG combined
  • +High reliability score of 83.8/100

Weaknesses

  • -Reported issues with powertrain and electrical systems
  • -Higher number of complaints compared to some competitors
  • -Limited cargo space when fully loaded with passengers
  • -Some users report a less engaging driving experience
  • -Potential for early maintenance needs based on complaint data

Known Issues (NHTSA Data)

The 2020 Toyota Highlander has a total of 315 complaints registered with the NHTSA, with the majority concerning the powertrain and electrical systems, particularly at low mileage. While there are no fire incidents reported, the presence of 19 crash incidents and 21 injuries suggests that buyers should conduct thorough inspections and consider warranty options. No significant NHTSA complaints on record regarding fatalities.

Complaint Patterns by Mileage
FUEL/PROPULSION SYSTEM
0-20000 mi
10 reports
ENGINE
0-20000 mi
5 reports
ELECTRICAL SYSTEM
0-20000 mi
5 reports
Top Complaint Areas
POWER TRAIN30% of complaints
UNKNOWN OR OTHER11% of complaints
AIR BAGS10% of complaints
SERVICE BRAKES10% of complaints
FUEL/PROPULSION SYSTEM5% of complaints

Performance

Horsepower
Torque
Engine
3.5 L
Cylinders
V6
Transmission
Automatic (S8)
Drive Type
FWD

Efficiency

MPG Combined
24
Fuel Type
Regular Gasoline

Dimensions

Length
194.9 in
Width
76 in
Height
68.1 in
Wheelbase
112.2 in
Curb Weight
4,123 lbs
Ground Clearance

Capacity

Doors
4
Seating
Cargo
Max Cargo
Max Towing
Max Payload

ddpc Estimated Value

$18,978
$16,132 – $21,825
Depreciation Over Time
New
5yr
6yr
10yr
ddpc Estimate based on original MSRP, standard depreciation curves, vehicle class, and NHTSA reliability data. Not a substitute for professional appraisal. Actual value depends on condition, mileage, location, and market conditions.

Estimated Cost of Ownership

Estimated Annual Cost
$6,349
Per Mile
$0.53
5-Year Total
$51,167
Fuel
$1,826/yr
Maintenance
$700/yr
Insurance
$3,823/yr
Depreciation
$3,884/yr
Based on industry-standard estimates for this vehicle class. Fuel cost assumes 12,000 mi/yr at national average gas prices. Maintenance uses class-based intervals, not manufacturer-specific schedules. Actual costs vary by location, driving habits, and vehicle condition.

Available Trims (6)

Highlander
SIDI & PFI; Stop-Start
FWD
Highlander Hybrid AWD
SIDI & PFI; Hybrid
AWD
Highlander Hybrid AWD LTD/PLAT
SIDI & PFI; Hybrid
AWD
Highlander
SIDI & PFI
FWD
Highlander AWD
SIDI & PFI
AWD
Highlander Hybrid
SIDI & PFI; Hybrid
FWD

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