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2004 Chevrolet Impala

2004 Chevrolet Impala

Sedan
FWD
Premium Gasoline
Horsepower
MPG Combined
20 mpg
MSRP
Torque
Reliability Score
86/ 100Excellent
Based on 1,000 NHTSA complaints

Should You Buy a 2004 Chevrolet Impala?

The 2004 Chevrolet Impala is a full-size sedan known for its spacious interior and comfortable ride, making it a solid choice for families or those needing extra room. With a 3.8L V6 engine producing 240 horsepower and 280 lb-ft of torque, it offers respectable performance for daily driving. However, it requires premium unleaded fuel, which may increase running costs. The vehicle's combined fuel economy of 20.0 MPG is average for its class, but it may not be the most economical choice for long-term ownership.

While the Impala has a reliability score of 85.9/100, potential buyers should be aware of its NHTSA complaint data, which highlights concerns primarily related to the electrical system. With 1,000 total complaints, including 283 related to the electrical system and 250 for the instrument cluster, buyers should consider the likelihood of encountering these issues as the vehicle ages. Overall, the Impala offers a blend of comfort and performance but comes with some caveats regarding reliability.

Ideal For

The 2004 Chevrolet Impala is best suited for families or individuals seeking a reliable, spacious sedan for daily commuting and family outings.

Strengths

  • +Spacious interior with comfortable seating for five
  • +Strong V6 engine providing good performance
  • +High reliability score of 85.9/100
  • +Affordable used car option with a solid reputation
  • +Front-wheel drive offers good traction in various conditions

Weaknesses

  • -Requires premium unleaded fuel, increasing running costs
  • -Reported electrical system issues may affect reliability
  • -Average fuel economy of 20.0 MPG may not appeal to all buyers
  • -Older model may lack modern safety and tech features
  • -Potential resale value may be lower due to complaint history

Known Issues (NHTSA Data)

The 2004 Chevrolet Impala has reported a total of 1,000 complaints to the NHTSA, with a significant number concerning the electrical system and instrument cluster. Common mileage patterns indicate that issues may arise between 40,000-60,000 miles and 60,000-80,000 miles. While there are no deaths reported, the 50 injuries from crash incidents suggest that safety should be a consideration for potential buyers. Overall, while the Impala is generally reliable, buyers should be prepared for possible electrical issues as the vehicle ages.

Complaint Patterns by Mileage
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
40000-60000 mi
73 reports
ELECTRICAL SYSTEM
60000-80000 mi
61 reports
ELECTRICAL SYSTEM
40000-60000 mi
59 reports
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
60000-80000 mi
53 reports
ELECTRICAL SYSTEM
80000-100000 mi
43 reports
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20000-40000 mi
32 reports
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
80000-100000 mi
30 reports
ELECTRICAL SYSTEM
20000-40000 mi
24 reports
Top Complaint Areas
ELECTRICAL SYSTEM28% of complaints
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL25% of complaints
EXTERIOR LIGHTING5% of complaints
STEERING3% of complaints
SERVICE BRAKES, HYDRAULIC3% of complaints

Performance

Horsepower
Torque
Engine
3.8 L
Cylinders
V6
Transmission
Automatic 4-spd
Drive Type
FWD

Efficiency

MPG Combined
20
Fuel Type
Premium Gasoline

Dimensions

Length
200 in
Width
72.8 in
Height
57.5 in
Wheelbase
110.6 in
Curb Weight
3,466 lbs
Ground Clearance

Capacity

Doors
4
Seating
Cargo
Max Cargo
Max Towing
Max Payload

ddpc Estimated Value

$6,001
$5,100 – $6,901
Depreciation Over Time
New
5yr
10yr
15yr
ddpc Estimate based on original MSRP, standard depreciation curves, vehicle class, and NHTSA reliability data. Not a substitute for professional appraisal. Actual value depends on condition, mileage, location, and market conditions.

Estimated Cost of Ownership

Estimated Annual Cost
$4,545
Per Mile
$0.38
5-Year Total
$44,319
Fuel
$2,100/yr
Maintenance
$600/yr
Insurance
$1,845/yr
Depreciation
$4,319/yr
Based on industry-standard estimates for this vehicle class. Fuel cost assumes 12,000 mi/yr at national average gas prices. Maintenance uses class-based intervals, not manufacturer-specific schedules. Actual costs vary by location, driving habits, and vehicle condition.

Available Trims (3)

Impala
SC
FWD
Impala
FWD
Impala
FWD

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